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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Maddy

October 6, 2026

5 out of 5 rating by Maddy
"Super amazing services and absolutely super helpful!"
We responded:
"Maddy, thank you for the 5 stars! I'm happy to hear that you found our services amazing and helpful. We're here to make things easy for you. Let us know if we can help with anything else!"
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Amy Macias

October 2, 2026

5 out of 5 rating by Amy Macias
"Always get outstanding service!"
We responded:
"Thank you for the review ! We strive to deliver a high level of service and appreciate your trust in our agency. "
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michele gagne

October 1, 2026

5 out of 5 rating by michele gagne
"They were very helpful"
We responded:
"Michele, thank you for taking the time to leave us a review! I'm glad to hear that you found our team helpful. We're always here to assist you with your insurance needs. Let us know if we can help with anything else!"
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Gina Palmer

October 1, 2026

5 out of 5 rating by Gina Palmer
"Great!"
We responded:
"Gina, thank you for the 5 stars! I'm happy to know you had a great experience with us. Let us know if we can help with anything else!"
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Vivian Fisher

September 30, 2026

5 out of 5 rating by Vivian Fisher
"Chad and his office staff are exceptional! We have used them for several years and have always received the personal service they are well known to provide. Not only are they professional and knowledgeable but they make you feel as if you’re their only client by communicating proficiently and in a timely manner. Rick and I highly recommend them as they have met all of our insurance needs at a great price."
We responded:
"Vivian, thank you for taking the time to leave us such a wonderful review! I'm happy to hear that you and Rick have had a positive experience with our office over the years. We strive to provide personal and timely service, and it's great to know we've met your insurance needs at a price that works for you. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Cullen Anderson

September 29, 2026

4 out of 5 rating by Cullen Anderson
"Kelly was very helpful! I hope everything we discussed turns out good."
We responded:
"Thank you for your review, Cullen! I'm glad to hear that Kelly was able to assist you. We hope everything works out well with what you discussed. Let us know if we can help with anything else!"
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Lynn Wiseman

September 28, 2026

5 out of 5 rating by Lynn Wiseman
"Kim was a pleasure to work with today! She is a very personable, pleasant,and professional agent. It was like I was working with an old friend. It is so refreshing to find a business to work with like this in today's world. Thank you Kim!"
We responded:
"Thank you, Lynn! I'm glad to hear that Kim made your experience feel so comfortable and friendly. We strive to create a welcoming atmosphere, and it's wonderful to know that Kim delivered just that. We're grateful to have you with us. Don't hesitate to reach out if you need anything!"
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Jaye Isaac

September 26, 2026

5 out of 5 rating by Jaye Isaac
"Kim is always quick to get back to me and answers all of my questions!"
We responded:
"Thank you, Jaye Isaac! I'm happy to hear that Kim has been responsive and helpful with your questions. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Jack Plyler

September 24, 2026

5 out of 5 rating by Jack Plyler
"Awesome, fast service - great staff and quickly answered all questions."
We responded:
"Jack, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our team and that we could quickly address all your questions. We appreciate your support!"
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Alan Lang

September 23, 2026

5 out of 5 rating by Alan Lang
"Was just checking on a message I got that was purportedly from State Farm, but made no sense because the amount and timing of the bill it referenced did not correspond to mine. We determined that, as I suspected, it was a scam or at least spam. Anyway, your staff was very friendly and helpful."
We responded:
"Thank you for your review, Alan. I'm glad our team could assist you in identifying that message as a scam and provide the support you needed. It's important to us that you feel secure and informed. We're always here to help if anything else comes up!"
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Jessica Richardson

September 18, 2026

5 out of 5 rating by Jessica Richardson
"Kelly went above and beyond for me and was so kind!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm so happy to hear that Kelly provided you with such exceptional service. We always aim to go the extra mile for our customers. Feel free to reach out if you need anything else!"
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Brenda Lang

September 18, 2026

5 out of 5 rating by Brenda Lang
"Always very helpful and quick to respond"
We responded:
"Thank you, Brenda! I'm happy to hear that you find our team helpful and responsive. We strive to provide quick and efficient service to everyone. Let us know if we can help with anything else!"
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Sue Standridge

September 10, 2026

5 out of 5 rating by Sue Standridge
"Everyone was so thoughtful and caring. I have enjoyed State Farm's awesome help for over 45 years. I will never change. Feels like family."
We responded:
"Sue, thank you for taking the time to leave us a review! I'm so happy to hear that you feel like part of our family and have enjoyed our support for over 45 years. Your loyalty means a lot to us. We're always here if you need anything!"
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J C

September 9, 2026

5 out of 5 rating by J C
"Did well just auto price unaffordable after accident.‘Kelly was great!"
We responded:
"J C, thank you for taking the time to leave us a review! I'm glad to hear that Kelly was able to assist you well. I understand your concern about the auto price after the accident. If you have any questions or need further assistance, feel free to reach out. We're always here to help!"
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B. Morrison

September 9, 2026

5 out of 5 rating by B. Morrison
"For the 10 years I lived in Waynesville, Chad McMahon State Farm Insurance covered my home, car and personal umbrella. Chad and his staff all are efficient, very knowledgeable, helpful and very kind. It’s been a pleasure doing business with the great people there. Thanks to all."
We responded:
"Thank you, B. Morrison! I'm really happy to hear that you had such a positive experience with us over the years. It's been a pleasure assisting you with your insurance needs, and we're grateful for your kind words about our team. We appreciate your support!"
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corinne lembo

September 2, 2026

5 out of 5 rating by corinne lembo
"Always helpful, polite and efficient."
We responded:
"Corinne, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful, polite, and efficient. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Kathryn Rentz

August 31, 2026

5 out of 5 rating by Kathryn Rentz
"Courteous, quick help and very reasonable fee"
We responded:
"Kathryn, thank you for taking the time to leave us a review! I'm happy to hear you found our service courteous and efficient, and that our fees met your expectations. We're always here to help if anything else comes up!"
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THADDEUS OVCARICH

August 26, 2026

5 out of 5 rating by THADDEUS OVCARICH
"Excellent service, very professional and great prices!"
We responded:
"Thaddeus, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and our prices great. We appreciate your support!"
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Mark S

August 25, 2026

5 out of 5 rating by Mark S
"Jennifer was very helpful transferring my auto insurance to my new state of residence. Further, she also assisted in helping me with some other related activities. Highly recommended."
We responded:
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that Jennifer was able to assist you with transferring your insurance and other related activities. We appreciate your recommendation. Feel free to reach out if you need anything else!"
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Susan Jerby

August 25, 2026

5 out of 5 rating by Susan Jerby
"Fantastic company. Staff is extremely helpful and very friendly."
We responded:
"Susan, thank you for the 5 stars! I'm happy to know that you had a positive experience with our office. We're here to make sure all your insurance needs are met. Let us know if we can help with anything else!"
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Nicole Tallarico

August 25, 2026

5 out of 5 rating by Nicole Tallarico
"Wonderful customer service"
We responded:
"Thank you, Nicole! I'm happy to hear you had a great experience with our customer service. We strive to make every interaction positive and helpful. Let us know if we can help with anything else!"
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Michael Finuccio

August 25, 2026

5 out of 5 rating by Michael Finuccio
"Jennifer was wonderful and efficient in handling my situation!"
We responded:
"Hey, Michael! Thank you for recognizing Jennifer’s helpful and efficient approach. We appreciate hearing that she took great care of your situation!"
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Jane markley

August 24, 2026

5 out of 5 rating by Jane markley
"Regardless of the question or the task, it is done quickly, efficiently, and kindly. Thank you very much to a wonderful agency"
We responded:
"Hey, Jane! Thank you for recognizing the kindness and care our team brings to every question and request. We really appreciate having you with us and knowing you can count on our office!"
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Donna Norton

August 24, 2026

5 out of 5 rating by Donna Norton
"I would recommend this company to everyone,they are very friendly and easy to work with"
We responded:
"Donna, thank you for taking the time to leave us a review! I'm happy to hear that you find our team friendly and easy to work with. We strive to make every interaction a positive one. We're always here if you need anything else!"
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Kara M

August 22, 2026

5 out of 5 rating by Kara M
"I called to get my new vehicle updated on my policy. It was around lunch time and i had to leave a message. Within 20 minutes, Jennifer returned my call and updated my policy. So quick, so easy. No waiting, no hold times, no questions. Just quick and easy! Definitely recommend Chad McMahon State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"