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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Luteresia Jordan

May 18, 2023

5  out of  5 rating by Luteresia Jordan
"Chad's office is amazing. This is the true face of StateFarm. They have been with our family through good times and bad. No matter what we go through we can always count on Kim and the StateFarm family to assist and help us through anything that comes our way. They stand with mill workers and their families providing a becon of light for all. Thanks so much!!!!!!!!"

Josh Jordan

May 18, 2023

5  out of  5 rating by Josh Jordan
"This State Farm office has always been friendly and accommodating. I highly recommend them."

Spencer Reeves

April 14, 2023

5  out of  5 rating by Spencer Reeves
"My family’s future income , assets, and a favor this morning, of prove of insurance fax, that I needed to get my license, was faxed to the DMV along with the familiar, is there anything else we can help you with today? And, my favorite, have you thought about, or heard of this, for your family/kids? Chad McMahon and his very knowledgeable staff are planning and protecting everything that you value the most.From the lives that can’t be replaced , health care that is needed and transportation protection for your inner circle, to the home and roof over your head. Chad Macmahan ‘and State Farm will be a decision move in right direction that you will be glad you made and wish that you made it sooner. For example, last year a spring storm damaged our roof. Called Chad and immediately he activated the seem less and painless process of a total roof replacement with the highest metal grade, 6 inch gutters with the gutter guards and we are more than happy to share more testaments of how Chad and Kelly and staff are truly in your corner and are there to help you. Informed decisions with your families best interests in mind, from insurability of young kids later in life, to moves future generations will appreciate your insight and thoughtfulness of protecting and helping the next generations in line. My family and I appreciate the personal relationship we have with people we know and trust that will be there when you need them, centered around your families needs, claims your deserve when they are needed and counted on. .Every time time we needed them they were there for us and we just wanted to share how pleasant the insurance relationship can be with the right people."

Sam Klaus

April 10, 2023

5  out of  5 rating by Sam Klaus
"If you need insurance make sure to check out State Farm in Waynesville NC. Kim works at the Chad McMahon agency and will provide all you could ever imagine for your insurance needs."

elita Stamp

March 11, 2023

5  out of  5 rating by elita Stamp
"Kim was really nice and very helpful."

Kim Winship

March 9, 2023

5  out of  5 rating by Kim Winship
"Great place and helpful people"

Richard Schwall

February 24, 2023

5  out of  5 rating by Richard Schwall
"Great friendly personnel, outstanding service. Best State Farm in the western mountains of North Carolina!"

sally b hollifield

February 17, 2023

5  out of  5 rating by sally b hollifield
"From the first phone call to Kim at State Farm it felt right. She worked quickly for not only my husband and I but our son. Got us both full coverage at a much lesser cost than who we were with. Plus she’s right here in town so I can just pop in any time!! 😃"

Jeffrey Goode

February 7, 2023

5  out of  5 rating by Jeffrey Goode
"Thanks for very quick work for writing a suitable policy on extremely short notice. Thorough, professional and timely!"

Bonny Fox

January 26, 2023

5  out of  5 rating by Bonny Fox
"I have been with State Farm for years (25+). They have always taken care of me and my family. Communication is big for me, and I have never had an issue reaching my agent. Great rates, and great support. They are the best!!"

B Syria

January 25, 2023

5  out of  5 rating by B Syria
"Great people great service awesome rates.... I recommend anyone to them."

Cathey Moore

January 25, 2023

5  out of  5 rating by Cathey Moore
"Love these people!"

Chris Ashe

January 18, 2023

5  out of  5 rating by Chris Ashe
"Great service. Kim is amazing. She always very helpful and can answer all my questions and concerns."

Ashley Peacock

December 12, 2022

5  out of  5 rating by Ashley Peacock
"Kelly helped me with everything I needed to get my car repaired! Thank you again for making the whole process so easy and hassle free."

ashley hubbell

November 18, 2022

5  out of  5 rating by ashley hubbell
"I reached out to Chad McMahon's office to get a new home policy all squared away and I could not have been more pleased with the service I received from Kim King. She had a quote to me in no time at all and it made it easy for me to move full speed ahead with my home purchase. Thank you!"

Cynthia Lee

November 16, 2022

5  out of  5 rating by Cynthia Lee
"I highly recommend Chad McMahon State Farm Insurance! We've been faithful State Farm clients for over 35 years and we've always received excellent service. We've lived all over the country and every office has handled our insurance needs with courtesy and professionalism. The agents at Chad McMahon State Farm are very knowledgeable, friendly and caring. They know their business and are always available to answer any questions we have. But my favorite part of working with them is that they make you feel like family!! Kim King has always made us feel welcome and valued as clients. No problem is too hard and no question goes unanswered! She is truly the best agent we've ever worked with!!"

Scott Hughes

November 15, 2022

5  out of  5 rating by Scott Hughes
"Customer service has always been great!!!"

Sue Fowler

October 5, 2022

5  out of  5 rating by Sue Fowler
"Chad McMahon and his local Waynesville North Carolina State Farm team have gone above and beyond in helping us out following a car accident! They made the whole process of navigating everything so much easier and Chad went out of his way in providing support and top notch service! This is just an excellent insurance group to have in your corner and we are so appreciative."

Kimberly winship

October 5, 2022

5  out of  5 rating by Kimberly winship
"This State Farm office is excellent. Friendly, attentive and knowledgeable staff. They also have good prices for auto and homeowners insurance. I highly recommend this business."

Jeremy Bryant

September 29, 2022

5  out of  5 rating by Jeremy Bryant
"Very friendly and no hassle. They were quick and had the ball rolling to fixing my suv when my accident occurred."

Wanda Wright

September 28, 2022

5  out of  5 rating by Wanda Wright
"We have been with State Farm Ins for many years with a few moments of trying other Insurance companies. Always going back to State Farm. We moved to Waynesville NC and sought out Chad McMahon State Farm Ins. Chad and his team have always been there for me questions or help. The company makes me feel like my needs and wants are important. Whether it is utilizing their services of unlocking car to adjusting Ins needs. Thank you Chad McMahon and his team."

Tammy Dover

September 19, 2022

5  out of  5 rating by Tammy Dover
"Wonderful people to work with have had state farm for a long time Wonderful staff"

Brittany Caldwell

September 1, 2022

5  out of  5 rating by Brittany Caldwell
"Kim is fabulous to work with. She is always very prompt and helpful with any questions or concerns we may have with our house insurance!"

Don Christy

August 10, 2022

5  out of  5 rating by Don Christy
"Kim King in Chad’s office went above and beyond in helping us as we moved into town from out of state. She not only setup our new policies promptly, but then provided notary services for closing the sale of our old home. And your special blend of coffee was delicious this morning. Thanks Kim and Chad!"

Michaela D'Aquanni

August 5, 2022

5  out of  5 rating by Michaela D'Aquanni
"From the minute we called Chad McMahon's office, Kim responded in a professional and inviting manner. She responded quickly to each of our phone calls and emails to help us transfer our policies during our move. When we visited the office, we were treated with the upmost respect with all paperwork being ready for review. In securing our licenses, Kim had the required documents available to us immediately which allowed for a smooth transition and Mr. McMahon greeted us and thanked us for procuring their services. We appreciate their kindness and follow through. They are truly a model for the way services should be provided."