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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Peggy Bowen Brookß

September 13, 2023

5  out of  5 rating by Peggy Bowen Brookß
"They were recommended to us for insurance on our home. These folks were amazing and we had insurance the same day!! Customer service outstanding!!"

Vicky Russell

September 11, 2023

5  out of  5 rating by Vicky Russell
"Very helpful and friendly people love having them for insurance they are very nice and understanding 😀"

Jamie Sue

September 6, 2023

5  out of  5 rating by Jamie Sue
"They saved me half of what I was paying at my previous insurance company!"

Melissa Ames

August 17, 2023

5  out of  5 rating by Melissa Ames
"The best experience I have ever had when dealing with insurance. The staff is always courteous and willing to go the extra mile to answer questions and handle any issues. I have dealt with Hope and Chad personally and they have always took the time to make sure I felt appreciated!"

Daniel Mendicino

August 7, 2023

5  out of  5 rating by Daniel Mendicino
"Kim was fantastic, had all my paperwork ready Bought both homeowners and auto in 5 minutes"

Deb Ross

July 27, 2023

5  out of  5 rating by Deb Ross
"I have had a great experience at this State Farm. The ladies have taken care of my car and home insurance needs. I feel covered and taken care of!"

Jonah Welch

July 27, 2023

5  out of  5 rating by Jonah Welch
"Everything was handed in a timely manor, amazing service, would recommend to anyone looking for a new place to do insurance"

kit gruelle

July 27, 2023

5  out of  5 rating by kit gruelle
"This State Farm office is truly wonderful. They do so much to help!"

matt janney

July 26, 2023

5  out of  5 rating by matt janney
"Great customer service. Highly recommend."

Anthony Williams

July 26, 2023

5  out of  5 rating by Anthony Williams
"Been with Chad for 6 years and their service is fantastic!"

Ian Williams

June 26, 2023

5  out of  5 rating by Ian Williams
"Helpful and quick to respond with some policy updates I needed. Thanks!"

Shannon Haney

June 26, 2023

5  out of  5 rating by Shannon Haney
"Everyone is very friendly and always helpful! Never had any kind of issues or problems been with them for 8+ years and will continue to stay with State Farm! Thanks for all the help and support!!"

Cindy Thibault

June 15, 2023

5  out of  5 rating by Cindy Thibault
"Chad and Kelly the whole team at the State Farm office in Waynesville are very professional and helpful, always their to assist any time."

Jeanelle Jones

June 7, 2023

5  out of  5 rating by Jeanelle Jones
"I highly recommend Chad McMahon's State Farm Insurance for all your insurance needs. The staff is very helpful and friendly."

Luteresia Jordan

May 18, 2023

5  out of  5 rating by Luteresia Jordan
"Chad's office is amazing. This is the true face of StateFarm. They have been with our family through good times and bad. No matter what we go through we can always count on Kim and the StateFarm family to assist and help us through anything that comes our way. They stand with mill workers and their families providing a becon of light for all. Thanks so much!!!!!!!!"

Josh Jordan

May 18, 2023

5  out of  5 rating by Josh Jordan
"This State Farm office has always been friendly and accommodating. I highly recommend them."

Spencer Reeves

April 14, 2023

5  out of  5 rating by Spencer Reeves
"My family’s future income , assets, and a favor this morning, of prove of insurance fax, that I needed to get my license, was faxed to the DMV along with the familiar, is there anything else we can help you with today? And, my favorite, have you thought about, or heard of this, for your family/kids? Chad McMahon and his very knowledgeable staff are planning and protecting everything that you value the most.From the lives that can’t be replaced , health care that is needed and transportation protection for your inner circle, to the home and roof over your head. Chad Macmahan ‘and State Farm will be a decision move in right direction that you will be glad you made and wish that you made it sooner. For example, last year a spring storm damaged our roof. Called Chad and immediately he activated the seem less and painless process of a total roof replacement with the highest metal grade, 6 inch gutters with the gutter guards and we are more than happy to share more testaments of how Chad and Kelly and staff are truly in your corner and are there to help you. Informed decisions with your families best interests in mind, from insurability of young kids later in life, to moves future generations will appreciate your insight and thoughtfulness of protecting and helping the next generations in line. My family and I appreciate the personal relationship we have with people we know and trust that will be there when you need them, centered around your families needs, claims your deserve when they are needed and counted on. .Every time time we needed them they were there for us and we just wanted to share how pleasant the insurance relationship can be with the right people."

Sam Klaus

April 10, 2023

5  out of  5 rating by Sam Klaus
"If you need insurance make sure to check out State Farm in Waynesville NC. Kim works at the Chad McMahon agency and will provide all you could ever imagine for your insurance needs."

elita Stamp

March 11, 2023

5  out of  5 rating by elita Stamp
"Kim was really nice and very helpful."

Kim Winship

March 9, 2023

5  out of  5 rating by Kim Winship
"Great place and helpful people"

Richard Schwall

February 24, 2023

5  out of  5 rating by Richard Schwall
"Great friendly personnel, outstanding service. Best State Farm in the western mountains of North Carolina!"

sally b hollifield

February 17, 2023

5  out of  5 rating by sally b hollifield
"From the first phone call to Kim at State Farm it felt right. She worked quickly for not only my husband and I but our son. Got us both full coverage at a much lesser cost than who we were with. Plus she’s right here in town so I can just pop in any time!! 😃"

Jeffrey Goode

February 7, 2023

5  out of  5 rating by Jeffrey Goode
"Thanks for very quick work for writing a suitable policy on extremely short notice. Thorough, professional and timely!"

Bonny Fox

January 26, 2023

5  out of  5 rating by Bonny Fox
"I have been with State Farm for years (25+). They have always taken care of me and my family. Communication is big for me, and I have never had an issue reaching my agent. Great rates, and great support. They are the best!!"

B Syria

January 25, 2023

5  out of  5 rating by B Syria
"Great people great service awesome rates.... I recommend anyone to them."