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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johann Borenstein

July 2, 2025

5  out of  5
rating by Johann Borenstein
"The Chad McMahon State Farm Insurance Agency is top notch. They were very responsive to my request to transfer insurances for five motor vehicles after I moved to North Carolina from Florida."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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craig mishak

July 1, 2025

5  out of  5
rating by craig mishak
"My wife and I just moved to the area, Kim made getting all of our insurance coverage easy and at reasonable rates. Highly recommended."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samuel Carver

July 1, 2025

5  out of  5
rating by Samuel Carver
"So far so good."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniel Moody

June 17, 2025

5  out of  5
rating by Daniel Moody
"Kim at State Farm in Waynesville made getting set up fast and easy. She’s friendly, efficient, and great to work with—highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nevin Wisnoski

June 17, 2025

5  out of  5
rating by Nevin Wisnoski
"Jennifer Williams and team are amazingly responsive!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nathan Lanning

June 13, 2025

5  out of  5
rating by Nathan Lanning
"Such a nice person to deal with saved me a bunch of money and better insurance coverage! thank you! so much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Leslie Byrd

June 8, 2025

5  out of  5
rating by Leslie Byrd
"Very fast and friendly service. Relocating to the area from Maryland. Jennifer immediately turned a stressful situation into calm and organized. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robyn Fredericks

June 3, 2025

5  out of  5
rating by Robyn Fredericks
"I recently visited this State Farm office in Waynesville, NC. and had a positive experience. Jennifer was reliable, professional, and very personable while assisting me with getting car insurance. I would highly recommend visiting Jennifer for all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Echo Alruna Call

May 6, 2025

5  out of  5
rating by Echo Alruna Call
"I had a lady from this office spend almost all day trying to help me with something recently, I've never had anyone work that hard on something for me before, so I'd say that speaks for itself."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Todd Rego

May 3, 2025

5  out of  5
rating by Todd Rego
"The State Farm office was very friendly and super helpful when assisting me with my insurance policy. Jennifer was able to get me the best policy for my needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cecile medford

May 2, 2025

5  out of  5
rating by Cecile medford
"I want to send out a HUGE THANK YOU to Chad McMahon & Jennifer Williams @ State Farm Insurance Agency. Jennifer reached out to me requesting to write a quote for my home, & auto insurance, I agreed, & was VERY PLEASED with their quote, so I accepted their offer to insure my home/auto. I am VERY HAPPY to be fully insured with the Chad McMahon State Farm Insurance Agency, they have made me feel "I am at home." GO SEE THEM if you need Insurance ‼️"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Kaczar

May 2, 2025

5  out of  5
rating by David Kaczar
"Great experience working with Kim King and the rest of the team at this office! We have been loyal customers with State Farm for almost 50 Years. We recently moved to Waynesville and Kim made our transition seamless and smooth. They do what they say that they are going to do. Kim has our best interest in mind and the attention to detail is 5 stars! We highly recommend Chad McMahon State Farm (especially Kim King!) in Waynesville!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sharon Gallimore

April 13, 2025

5  out of  5
rating by Sharon Gallimore
"Jennifer was extremely knowledgeable and helpful in transitioning us from 50 years of having Nationwide insurance. We had been unhappy with them for several years and Jennifer made our decision easy. Jennifer is so pleasant and personable. She told us her door is always open if we need assistance with any insurance questions. ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sean Sim

April 3, 2025

5  out of  5
rating by Sean Sim
"Kim was very pleasant and went above and beyond, making the entire process very easy! This office is also very easy to get ahold of, and anyone there is willing to help! It doesn’t get any better!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kara M

April 2, 2025

5  out of  5
rating by Kara M
"If you're not using Chad McMahon State Farm Insurance in Waynesville, NC, you're missing out. After my premiums kept rising with my previous insurer, I requested quotes from several well-known companies. The only one to follow up was Jennifer at Chad McMahon’s office, and she was a true standout. Jennifer was incredibly knowledgeable, friendly, and responsive—she answered my calls on the first ring every time. She quickly adjusted the numbers to meet my needs and saved me over $300 on my auto and mortgage premiums! It's rare to find such personal, attentive service. To top it off, I received a handwritten thank you note from Jennifer less than 24 hours after I signed up—such a thoughtful touch that shows they truly care about their customers. If you’re looking for outstanding customer service and expert guidance, look no further than Chad McMahon State Farm. I’m beyond impressed and will be recommending them to everyone I know!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Richard Goethals

April 1, 2025

5  out of  5
rating by Richard Goethals
"I am looking forward to working with Jennifer and the State Farm Agency as we move forward with our NC lifestyle!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Princesa Garciaa

March 14, 2025

5  out of  5
rating by Princesa Garciaa
"I always have a wonderful experience especially Kelly with the entire staff. They always have your back. The entire staff goes out of their way to help with many options. KEEP UP THE GOOD WORK....."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laurie Smith

March 14, 2025

5  out of  5
rating by Laurie Smith
"Jennifer was absolutely wonderful to work with! I originally contacted her to obtain some information for another family member. Very pleased with the rate she quoted, I decided to inquired about rates for my son and myself for auto insurance, as well as homeowners, and I am so glad I did! Between my son and I, we will be saving $748+/yr!!! I had been with my previous insurance company for decades and felt like I was paying more that I should, but had no idea I could have been saving this much money! Jennifer was very easy to talk to, quickly got back with me on quotes, and made the experience of changing insurance companies so effortless! And, I feel the best I have felt in many years about having all of my insurance coverage needs met! Thank you, Jennifer! And thank you Chad McMahon State Farm Insurance Agency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jennifer Turner

March 6, 2025

5  out of  5
rating by Jennifer Turner
"Jennifer is amazing."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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William Tallent

February 28, 2025

5  out of  5
rating by William Tallent
"Kim King reviewed all our coverages and recommended changes which will decrease our premiums plus add coverage in some gaps. It was nice to have the help of a true partner delivering an improved solution! Thank you Kim!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Anthony Messer

February 27, 2025

5  out of  5
rating by Anthony Messer
"Chad McMahon’s State Farm Office has exceeded my expectations yet again. More especially, Kim King. My wife and I live in an older house and after an onsite inspection by State Farm, it was determined that there were some maintenance issues that needed to be addressed. We were provided with a list and a timeframe to have the issues repaired. In the meantime, our family suffered from the loss of both of my parents and my wife suffered a tragic fall at her work. I contacted Kim and she informed Chad McMahon who in turn contacted the corporate office and secured us an extension in our timeframe. The repairs were completed and Kim called me personally to let me know that everything accepted by the underwriters as being complete. Thank you Kim and Chad for what you provide for our community!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julia Paplomatas

February 21, 2025

5  out of  5
rating by Julia Paplomatas
"Jennifer was very helpful with my car insurance. She was readily available if I had any questions. I have been using State Farm for renters ins and I am happy to now have car insurance with them as well."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lowry Reed

February 8, 2025

5  out of  5
rating by Lowry Reed
"Quick responses, helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Raymond Carruthers

February 4, 2025

5  out of  5
rating by Raymond Carruthers
"Great service and Jennifer was amazing"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kristofer Haney

January 21, 2025

5  out of  5
rating by Kristofer Haney
"I would like to thank Chad McMahon for providing me with an amazing insurance account representative. Kim King my insurance rep was very professional, personable, and knowledgeable. I would highly recommend this insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"