State Farm® Insurance Agent Chad McMahon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Cody
February 6, 2026
"I cannot brag enough about the amazing customer service I received from State Farm in Waynesville.
Jennifer was super professional, kind, caring and treated me with the up most respect when I called to get an auto/home quote. Jennifer responded quickly with that quote and came back with great rates.
If you choose State Farm in Waynesville and use Jennifer as your agent, then I promise you will NOT be disappointed!!!"
"Jessica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chad McMahon’s Team is just a call or email away!"
Gilmer Carver
February 5, 2026
"Very helpful and offered great rates."
"Thank you for the review! Appreciate your trust in our agency. "
Cynthia Taylor
January 23, 2026
"We have used State Farm in Waynesville for years and always been treated like family. Kelly has always worked hard to get us the best insurance for the best price and we wouldn’t dream of going anywhere else."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Gregory Sutherland
January 12, 2026
"Jennifer the Agent is a very nice lady I personally enjoyed working with her, Again thanks Jennifer you did an Amazing Job. God Bless you and State Farm Insurance. Gregory Sutherland New Customer."
"Thank you for the 5 star review! We appreciate your trust in our agency. "
Alexis Gibson
January 9, 2026
"Kim was fantastic, she helped me get set up for life insurance and auto insurance policy!!"
"Alexis, thank you for your wonderful review! I'm happy to hear that Jennifer provided such thorough and friendly service. We appreciate your recommendation and are always here to help with any future needs.
- Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
nick desola
January 8, 2026
"I highly recommend Chad McMahon State Farm Insurance Agency! The staff is very attentive and super nice."
"Thank you! Appreciate your kind words and trust in our agency. "
B Hathaway
January 6, 2026
"I recently purchased homeowner's insurance for my new house in Western North Carolina. I contacted several companies but after having continued conversations with Jennifer Williams at State Farm, it was an easy decision. First of all she was super responsive and very helpful besides having the best price. My builder and mortgage company were difficult to deal with in making document requests, but Jennifer was quick to help me out with whatever I needed to provide. I highly recommend Jennifer Willians and Chad McMahon State Farm."
"Thank you so much for the kind words and we appreciate your trust in our agency. "
Amy C
December 29, 2025
"Jennifer consistently provides fantastic customer service!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Leslie Byrd
December 5, 2025
"Fast, friendly service. Wonderful staff. I highly recommend."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kelly Kilby
December 5, 2025
"Staff always happy to help in any way. Friendly and great group of people!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
robin mason
October 23, 2025
"Jennifer was a very big help i was so happy to get to come back to state farm . And she made it even better"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Monica Sadie
October 14, 2025
"Many thanks to the State Farm team, particularly, Kim King , whose service is super prompt, kind, and always caring about what’s best for the client. If you’re looking for a hometown insurance company that delivers world class, friendly service and professionalism to the highest standard, look no further than Chad McMahon - State Farm Insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Heath Russell
October 13, 2025
"Kim was wonderful, she’s was very prompt with responses. She kept checking in to make sure we were still on track. She helped us beyond what we expected. I highly recommend this office!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leanne Searles
October 8, 2025
"Just moved to the Waynesville area from Colorado. Kim at State Farm made this transition of insurance process super smooth. She is very friendly and welcoming. Chad was also very nice to send a welcome card to my house. Highly recommend using them for insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Randy Boldosser
October 5, 2025
"Jennifer was great to work with! I am a new customer having recently moved into the Waynesville area and she was very helpful in getting our home policy established. She quickly responded to all my questions and provided the necessary documentation."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jack Chapman
September 25, 2025
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviewed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim, despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
Jack Chapman
September 25, 2025
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviwed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
Murderface 04
September 23, 2025
"I have added and removed cars and every time i do its with ease. The wonderful ladies at Statefarm are always so helpful and truly care about their clients. They have written several policies for me from RV to Motorcycle. They are wonderful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Leatherwood
September 12, 2025
"Kim was great to work with and answered all our questions. She got us the same coverage for a much better rate plus having a local agent will be better too. Highly recommend Kim and this agency."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Victória Coimbra
September 11, 2025
"I talked to Kim to get the insurance for my camera and lenses and she was so helpful and patient. We figured it out so fast and I’m very happy that she got to help me! The value for the insurance is amazing and the customer service is great!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Juan Santana
September 9, 2025
"The State Farm representative, Jennifer Williams, was great. She immediately took care of our insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra Gourlay
August 25, 2025
"Always a phone call away & always friendly to work with. Supportive group with quick responses to anything we’ve needed. Wouldn’t change insurance companies ever!!! Thanks you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Allison Sollie
August 22, 2025
"Great coverage, great service and the office staff is so friendly. I couldn’t ask for a better company."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jacob Leatherwood
August 14, 2025
"Easy to deal with and get setup. Jennifer answered all my questions!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Troy
July 27, 2025
"I had received a notice from my insurance company that some changes were happening to my policies and not much of a notice. I contacted Kim at Chad McMahon’s office explained what was currently going on. And within a short amount of time Kim had sent me everything I needed to start a new policy with State Farm and even a better rate then my previous company. Kim was right on top of any questions I had and made the whole transition of starting a new home owners and auto policy was smooth, easy and quick."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"