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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

elita Stamp

March 11, 2023

5  out of  5 rating by elita Stamp
"Kim was really nice and very helpful."

Kim Winship

March 9, 2023

5  out of  5 rating by Kim Winship
"Great place and helpful people"

Richard Schwall

February 24, 2023

5  out of  5 rating by Richard Schwall
"Great friendly personnel, outstanding service. Best State Farm in the western mountains of North Carolina!"

sally b hollifield

February 17, 2023

5  out of  5 rating by sally b hollifield
"From the first phone call to Kim at State Farm it felt right. She worked quickly for not only my husband and I but our son. Got us both full coverage at a much lesser cost than who we were with. Plus she’s right here in town so I can just pop in any time!! 😃"

Jeffrey Goode

February 7, 2023

5  out of  5 rating by Jeffrey Goode
"Thanks for very quick work for writing a suitable policy on extremely short notice. Thorough, professional and timely!"

Bonny Fox

January 26, 2023

5  out of  5 rating by Bonny Fox
"I have been with State Farm for years (25+). They have always taken care of me and my family. Communication is big for me, and I have never had an issue reaching my agent. Great rates, and great support. They are the best!!"

B Syria

January 25, 2023

5  out of  5 rating by B Syria
"Great people great service awesome rates.... I recommend anyone to them."

Cathey Moore

January 25, 2023

5  out of  5 rating by Cathey Moore
"Love these people!"

Chris Ashe

January 18, 2023

5  out of  5 rating by Chris Ashe
"Great service. Kim is amazing. She always very helpful and can answer all my questions and concerns."

Ashley Peacock

December 12, 2022

5  out of  5 rating by Ashley Peacock
"Kelly helped me with everything I needed to get my car repaired! Thank you again for making the whole process so easy and hassle free."

ashley hubbell

November 18, 2022

5  out of  5 rating by ashley hubbell
"I reached out to Chad McMahon's office to get a new home policy all squared away and I could not have been more pleased with the service I received from Kim King. She had a quote to me in no time at all and it made it easy for me to move full speed ahead with my home purchase. Thank you!"

Cynthia Lee

November 16, 2022

5  out of  5 rating by Cynthia Lee
"I highly recommend Chad McMahon State Farm Insurance! We've been faithful State Farm clients for over 35 years and we've always received excellent service. We've lived all over the country and every office has handled our insurance needs with courtesy and professionalism. The agents at Chad McMahon State Farm are very knowledgeable, friendly and caring. They know their business and are always available to answer any questions we have. But my favorite part of working with them is that they make you feel like family!! Kim King has always made us feel welcome and valued as clients. No problem is too hard and no question goes unanswered! She is truly the best agent we've ever worked with!!"

Scott Hughes

November 15, 2022

5  out of  5 rating by Scott Hughes
"Customer service has always been great!!!"

Sue Fowler

October 5, 2022

5  out of  5 rating by Sue Fowler
"Chad McMahon and his local Waynesville North Carolina State Farm team have gone above and beyond in helping us out following a car accident! They made the whole process of navigating everything so much easier and Chad went out of his way in providing support and top notch service! This is just an excellent insurance group to have in your corner and we are so appreciative."

Kimberly winship

October 5, 2022

5  out of  5 rating by Kimberly winship
"This State Farm office is excellent. Friendly, attentive and knowledgeable staff. They also have good prices for auto and homeowners insurance. I highly recommend this business."

Jeremy Bryant

September 29, 2022

5  out of  5 rating by Jeremy Bryant
"Very friendly and no hassle. They were quick and had the ball rolling to fixing my suv when my accident occurred."

Wanda Wright

September 28, 2022

5  out of  5 rating by Wanda Wright
"We have been with State Farm Ins for many years with a few moments of trying other Insurance companies. Always going back to State Farm. We moved to Waynesville NC and sought out Chad McMahon State Farm Ins. Chad and his team have always been there for me questions or help. The company makes me feel like my needs and wants are important. Whether it is utilizing their services of unlocking car to adjusting Ins needs. Thank you Chad McMahon and his team."

Tammy Dover

September 19, 2022

5  out of  5 rating by Tammy Dover
"Wonderful people to work with have had state farm for a long time Wonderful staff"

Brittany Caldwell

September 1, 2022

5  out of  5 rating by Brittany Caldwell
"Kim is fabulous to work with. She is always very prompt and helpful with any questions or concerns we may have with our house insurance!"

Don Christy

August 10, 2022

5  out of  5 rating by Don Christy
"Kim King in Chad’s office went above and beyond in helping us as we moved into town from out of state. She not only setup our new policies promptly, but then provided notary services for closing the sale of our old home. And your special blend of coffee was delicious this morning. Thanks Kim and Chad!"

Michaela D'Aquanni

August 5, 2022

5  out of  5 rating by Michaela D'Aquanni
"From the minute we called Chad McMahon's office, Kim responded in a professional and inviting manner. She responded quickly to each of our phone calls and emails to help us transfer our policies during our move. When we visited the office, we were treated with the upmost respect with all paperwork being ready for review. In securing our licenses, Kim had the required documents available to us immediately which allowed for a smooth transition and Mr. McMahon greeted us and thanked us for procuring their services. We appreciate their kindness and follow through. They are truly a model for the way services should be provided."

T Deaver

July 18, 2022

5  out of  5 rating by T Deaver
"The best agent & office staff. They go out of the way to help whether it is home or auto. If you have to leave a message, they will call back within minutes. All around great people to work with."

Kathleen Lee

July 12, 2022

5  out of  5 rating by Kathleen Lee
"They are amazing always there to help and everyone is very nice"

Angela Justice

June 6, 2022

5  out of  5 rating by Angela Justice
"I will never have any other insurance company except State Farm. Chad and the office members are awesome. Had to file a claim last year and was handled very professional and was resolved quickly. Give them a try, you won't go wrong!!!!"

Gail Mattingly

June 3, 2022

5  out of  5 rating by Gail Mattingly
"Chad made the process of getting insurance so easy. He took time to explain the various components of coverage and answered all my questions. When we needed a windshield replaced, he assisted in making this happen quickly and with ease. The customer service is above and beyond."