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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Toni Valenti

October 31, 2024

5  out of  5
rating by Toni Valenti
"I can’t say enough good about my agents here with State Farm!. They are always looking out for me making sure I have the best affordable coverage and saving me money whenever possible. I had State Farm in Florida for many years but never had this kind of personal connection. Highly recommend!!!"
We responded:
"Toni, thank you so much for your wonderful review! I'm really happy to know that our team has been able to provide you with such a personal connection and help you find the best affordable coverage. It's great to hear that your experience with us stands out compared to your time with State Farm in Florida. We truly appreciate your recommendation and are always here to assist with any future needs or questions you might have. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Mary McKown

October 29, 2024

5  out of  5
rating by Mary McKown
"Kudos for State Farm Agent, Jennifer Williams, whose courtesy, concern, competence and efficiency resulted in bundled coverage for me. I'm grateful, relieved and pleased."
We responded:
"Mary, thank you for your wonderful review! I'm glad Jennifer's courtesy, concern, competence, and efficiency made a positive impact on your experience. It's great to know that you're satisfied with the bundled coverage. If you need any further assistance, our office is here to help. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Pete Stines

October 25, 2024

5  out of  5
rating by Pete Stines
"Referred by a family member a while back. I followed up after an outrageous influx to my home owners with another company. Everyone was nice and to the point on what I needed or didn’t need. I ended up switching my home, autos and added a personal liability policy. I have already recommended Jennifer Williams to my parents who are really frustrated with their current insurance company. Normally, I don’t endorse or even encourage others with anything involving money, but this office is worth it after my experience this week."
We responded:
"Pete, thank you for sharing your experience! I'm glad our team could assist you with your home, auto, and personal liability policies. It's wonderful to know that Jennifer made such a positive impression, and we appreciate your recommendation to your parents. We're always here to help with any future needs or questions you may have. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Angie Trull

October 25, 2024

5  out of  5
rating by Angie Trull
"I love this office and staff. They are always there to help and always ready to answer any questions I have. During the flood they were very quick to help and get the work we needed done in a prompt manner. I would highly recommend this office if you are looking for any insurance needs."
We responded:
"Angie, thank you so much for your kind words! We're happy to know that our office and staff have been able to assist you effectively, especially during the flood. It's great to hear that we could provide prompt and helpful service when you needed it most. We truly appreciate your recommendation and are always here for any of your insurance needs. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Maureen Walsh

September 26, 2024

5  out of  5
rating by Maureen Walsh
"Worked with Jennifer on getting a bundled quote. She was proactive and professional, got everything taken care of with just a few short calls. I would highly recommend Chad McMahon and his State Farm team"
We responded:
"Maureen, Thank you for your wonderful review! I'm glad Jennifer could assist you with your bundled quote efficiently and professionally. Your recommendation means a lot to us. If you need any further assistance, our team is always here to help! - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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John Veghte

August 27, 2024

5  out of  5
rating by John Veghte
"The team at Chad McMahon SF has been great in servicing our insurance needs. Beverly has been a tremendous help in coordinating our HO needs. Thanks,John."
We responded:
"John, thank you for your kind words! I'm glad to hear that Beverly has been a tremendous help with your HO needs. We appreciate your trust in our team and are always here to assist you with any future insurance needs. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Janette Mosher

August 16, 2024

4  out of  5
rating by Janette Mosher
"No one wants to be in a position where a homeowners insurance claim is needed. That being said, Kelly made the experience as easy and painless as anything I have ever encountered. Would recommend highly."
We responded:
"Hey Janette, Thanks for sharing your experience! I'm glad Kelly was able to make your homeowners insurance claim process easy and painless. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Pam South

July 17, 2024

5  out of  5
rating by Pam South
"Kudos to our friends at State Farm in Waynesville, NC! Just wanted to express our gratitude to all of you for helping us with our insurance needs for our new home! It feels like you are family and it’s makes us feel so peaceful knowing you have our home taken care of. When I called I was connected directly to Miss Kim and what a job she did in record time and with such kind and loving ways. We spoke to many other companies in the area but came back to State Farm because they went beyond the call of duty to make it painless. Our hearts our so thankful for all those who helped pull things together for us. What’s the jingle….”Like a good neighbor, State Farm is there” We are looking forward to working with you for many years to come and again thank you, from the South family❤️"
We responded:
"Hi Pam, Thank you so much for your wonderful review! We're so happy to have been able to assist you with your new home insurance needs. It's fantastic to hear that Miss Kim was able to help you so efficiently and with such kindness. We truly value the trust you've placed in us and are overjoyed to have you as part of our State Farm family. We're looking forward to working with you for many years to come! If you ever need anything, please don't hesitate to reach out."
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Gabby Tamayo

July 16, 2024

5  out of  5
rating by Gabby Tamayo
"I worked with Jennifer Williams after getting a quote online and got my insurance set up quick and easy. I was recommended to set up my insurance with State Farm and I'd definitely recommend them as well given the affordable pricing and speedy set up."
We responded:
"Thank you, Gabby, for sharing your experience working with Jennifer! We're glad to hear that you found our insurance setup quick and easy, with affordable pricing. We appreciate your recommendation and are here for any future insurance needs you may have. - Chad McMahon, State Farm Insurance Agent, Waynesville, NC"
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Kallean Morelli

July 9, 2024

5  out of  5
rating by Kallean Morelli
"Jennifer was really sweet and informative! Got everything taken care of for my 2 cars."
We responded:
"Thank you for sharing your experience, Kallean! I'm glad Jennifer was able to assist you with your autos in the evening. We appreciate your kind words and are here for any future insurance needs you may have. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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MaryRita Balogh

June 6, 2024

5  out of  5
rating by MaryRita Balogh
"Wonderful, expert and professional! I highly recommend Chad and his team to anyone in the Waynesville, Clyde, Sylva area! They know insurance and take the time to explain everything to you. I called and left messages, they promptly called me back with answers to all my questions. Chad's team went above and beyond for me and my business. I will be a customer for life!"
We responded:
"Hi, MaryRita. Thank you for letting us know you had a positive experience with my team. We strive to provide expert and professional service to all our clients. It's great to know we could assist you with your insurance needs and answer all your questions promptly. Your loyalty as a customer means a lot to us, and we're committed to continuing to exceed your expectations. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Tim Tullos

June 4, 2024

5  out of  5
rating by Tim Tullos
"Service was prompt and to the point as indicated by the facts and my questions. The follow up was needed and excellent."
We responded:
"Tim, I'm delighted to hear that you found our service prompt and excellent! We're grateful for your positive feedback and for the opportunity to assist you. If you have any more questions or need further assistance, feel free to reach out anytime! Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Michele Queen

May 29, 2024

5  out of  5
rating by Michele Queen
"This team is so helpful, Jennifer was able to answer all my questions and put a plan in place for me! Thank you!"
We responded:
"Michele, I'm pleased to hear that Jennifer provided you with helpful guidance and tailored a plan to meet your needs! Our team is grateful for your positive feedback and we're here for any future questions you may have. Thank you for choosing our office for your insurance needs! - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Aura Peace

April 24, 2024

5  out of  5
rating by Aura Peace
"Kelly sat a worked with us on the plan until it fully met our needs. An gave us the best deal possible! 10/10 would recommend."
We responded:
"Thank you so much for your wonderful feedback, Aura! We're thrilled to hear that Kelly took the time to work with you until your insurance plan fully met your needs. Providing personalized attention and finding the best possible deal for our customers is what we strive for at State Farm. - Chad McMahon - State Farm Insurance Agent"
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Annette Broome

April 22, 2024

5  out of  5
rating by Annette Broome
"I always get an answer if I have to contact the office. I'm very happy with Chad's office personnel.😊"
We responded:
"Thank you, Annette, for your generous feedback about our personnel! We are always striving to ensure we create an insurance experience that is positive, and empowering so we are happy to hear that we delivered! Thank you again for choosing us, and hope to see you again soon! - Chad McMahon - State Farm Insurance Agent | Waynesville, NC"
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Jesica Goss

April 15, 2024

5  out of  5
rating by Jesica Goss
"Great communication! Got the quote I needed and everyone was awesome about answering all my questions and not making me feel dumb 😮‍💨 for asking."
We responded:
"Jesica, I'm glad you had a positive experience with our team's communication and felt comfortable asking questions. Providing clear information and support without judgment is always our goal! - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Ryan Clawson

April 1, 2024

5  out of  5
rating by Ryan Clawson
"Easy to work with"
We responded:
"Thank you, Ryan, for your positive feedback! We're delighted to hear that you found us easy to work with. If you ever need assistance in the future, our office is here to help. Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Alex YH

March 26, 2024

5  out of  5
rating by Alex YH
"Easy to work with, communicates quickly and was able to answer all of my questions about selling/moving into a new home. Thank guys!"
We responded:
"Thank you for the 5 star review, Alex! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
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Perry C

March 25, 2024

5  out of  5
rating by Perry C
"We just moved to the area and needed to find a State Farm agent to transition to NC. I can say we were fortunate to have found Chad McMahon’s agency. Kim and Jennifer are so helpful and welcoming and made the transition easy, also followed up a few days later to make sure we were all set. First class for sure. Highly recommend."
We responded:
"Thank you so much for your glowing review, Perry! We are delighted to hear that Kim, Jennifer, and the team were able to make your transition to North Carolina smooth and easy. Providing first-class service is our top priority, and we are thrilled that you had such a positive experience with us. We look forward to continuing to provide you with excellent service and support for all your insurance needs. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Harley Jones

March 25, 2024

5  out of  5
rating by Harley Jones
"What can I Say about Chad McMahon's office. Only I've been with them for a few years now. At Chads office your not just another Account Number, your Family. Mrs Kim is the sweetest person you'll ever talk to on the phone. She Truly cares about people. Every year they always take the time to send Birthday & Christmas Cards. Truly the best in the industry."
We responded:
"Thank you so much for your wonderful review, Harley! We are thrilled to hear that you feel like part of our family at Chad McMahon's office. Kim and the entire team truly care about our clients, and we appreciate your kind words about the personalized service we provide, including sending birthday and Christmas cards. We are grateful for your loyalty and look forward to continuing to serve you with the best in the industry. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Rachel Mattingly

March 25, 2024

5  out of  5
rating by Rachel Mattingly
"They are always so friendly and helpful. Each time we've had to add anything or make any changes with our insurance, it has always been an easy process with this office!"
We responded:
"Thank you so much for your positive feedback, Rachel! We are delighted to hear that our team at Chad McMahon State Farm in Waynesville, NC has been friendly and helpful in assisting with your insurance needs. We appreciate your kind words and look forward to continuing to provide you with excellent service."
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Steven jancarek

February 25, 2024

5  out of  5
rating by Steven jancarek
"I've been with them for 8 years. Don't answer all your questions with a call."
We responded:
"We love seeing five-stars, Steven! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Suxian Z

February 17, 2024

5  out of  5
rating by Suxian Z
"Great value, quick response, right price!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Ivy Taylor

February 15, 2024

5  out of  5
rating by Ivy Taylor
"I was moving to NC from out of state, but Jennifer made setting up new insurance policies easy-peasy. Too bad State Farm doesn't have a moving company!"
We responded:
"Hi, Ivy! Thank you for the praise for Jennifer! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
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April Hunt

February 2, 2024

5  out of  5
rating by April Hunt
"I needed new insurance rather quickly because geico almost doubled on us when it was time to renew. We had no accidents or citations. Jennifer at Chad McMahon's office was great! She gave me the quote and had our policy ready to go with a quickness. We are very happy with State Farm and highly recommend them."
We responded:
"April, thank you so much for sharing your wonderful experience with Jennifer and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."