
State Farm® Insurance Agent Chad McMahon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
robin mason
October 23, 2025
"Jennifer was a very big help i was so happy to get to come back to state farm . And she made it even better"
Monica Sadie
October 14, 2025
"Many thanks to the State Farm team, particularly, Kim King , whose service is super prompt, kind, and always caring about what’s best for the client. If you’re looking for a hometown insurance company that delivers world class, friendly service and professionalism to the highest standard, look no further than Chad McMahon - State Farm Insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Heath Russell
October 13, 2025
"Kim was wonderful, she’s was very prompt with responses. She kept checking in to make sure we were still on track. She helped us beyond what we expected. I highly recommend this office!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Leanne Searles
October 8, 2025
"Just moved to the Waynesville area from Colorado. Kim at State Farm made this transition of insurance process super smooth. She is very friendly and welcoming. Chad was also very nice to send a welcome card to my house. Highly recommend using them for insurance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Randy Boldosser
October 5, 2025
"Jennifer was great to work with! I am a new customer having recently moved into the Waynesville area and she was very helpful in getting our home policy established. She quickly responded to all my questions and provided the necessary documentation."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jack Chapman
September 25, 2025
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviewed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim, despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
Jack Chapman
September 25, 2025
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviwed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
Murderface 04
September 23, 2025
"I have added and removed cars and every time i do its with ease. The wonderful ladies at Statefarm are always so helpful and truly care about their clients. They have written several policies for me from RV to Motorcycle. They are wonderful."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Leatherwood
September 12, 2025
"Kim was great to work with and answered all our questions. She got us the same coverage for a much better rate plus having a local agent will be better too. Highly recommend Kim and this agency."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Victória Coimbra
September 11, 2025
"I talked to Kim to get the insurance for my camera and lenses and she was so helpful and patient. We figured it out so fast and I’m very happy that she got to help me! The value for the insurance is amazing and the customer service is great!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Richard Pinson
September 10, 2025
"Jennifer was great to work with. Recommend using them for all your insurance needs"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Juan Santana
September 9, 2025
"The State Farm representative, Jennifer Williams, was great. She immediately took care of our insurance needs."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sandra Gourlay
August 25, 2025
"Always a phone call away & always friendly to work with. Supportive group with quick responses to anything we’ve needed. Wouldn’t change insurance companies ever!!! Thanks you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Allison Sollie
August 22, 2025
"Great coverage, great service and the office staff is so friendly. I couldn’t ask for a better company."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jacob Leatherwood
August 14, 2025
"Easy to deal with and get setup. Jennifer answered all my questions!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
cream k
August 12, 2025
"Great Service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Troy
July 27, 2025
"I had received a notice from my insurance company that some changes were happening to my policies and not much of a notice. I contacted Kim at Chad McMahon’s office explained what was currently going on. And within a short amount of time Kim had sent me everything I needed to start a new policy with State Farm and even a better rate then my previous company. Kim was right on top of any questions I had and made the whole transition of starting a new home owners and auto policy was smooth, easy and quick."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cody Jones
July 24, 2025
"Very friendly staff and very professional to deal with"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Johann Borenstein
July 2, 2025
"The Chad McMahon State Farm Insurance Agency is top notch. They were very responsive to my request to transfer insurances for five motor vehicles after I moved to North Carolina from Florida."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
craig mishak
July 1, 2025
"My wife and I just moved to the area, Kim made getting all of our insurance coverage easy and at reasonable rates. Highly recommended."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Samuel Carver
July 1, 2025
"So far so good."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Daniel Moody
June 17, 2025
"Kim at State Farm in Waynesville made getting set up fast and easy. She’s friendly, efficient, and great to work with—highly recommend!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nevin Wisnoski
June 17, 2025
"Jennifer Williams and team are amazingly responsive!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nathan Lanning
June 13, 2025
"Such a nice person to deal with saved me a bunch of money and better insurance coverage! thank you! so much"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Leslie Byrd
June 8, 2025
"Very fast and friendly service. Relocating to the area from Maryland. Jennifer immediately turned a stressful situation into calm and organized. Thank you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"