State Farm® Insurance Agent Chad McMahon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
THADDEUS OVCARICH
August 26, 2026
"Excellent service, very professional and great prices!"
"Thaddeus, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and our prices great. We appreciate your support!"
Mark S
August 25, 2026
"Jennifer was very helpful transferring my auto insurance to my new state of residence. Further, she also assisted in helping me with some other related activities. Highly recommended."
"Mark, thank you for taking the time to leave us a review! I'm happy to hear that Jennifer was able to assist you with transferring your insurance and other related activities. We appreciate your recommendation. Feel free to reach out if you need anything else!"
Susan Jerby
August 25, 2026
"Fantastic company. Staff is extremely helpful and very friendly."
"Susan, thank you for the 5 stars! I'm happy to know that you had a positive experience with our office. We're here to make sure all your insurance needs are met. Let us know if we can help with anything else!"
Nicole Tallarico
August 25, 2026
"Wonderful customer service"
"Thank you, Nicole! I'm happy to hear you had a great experience with our customer service. We strive to make every interaction positive and helpful. Let us know if we can help with anything else!"
Michael Finuccio
August 25, 2026
"Jennifer was wonderful and efficient in handling my situation!"
"Hey, Michael! Thank you for recognizing Jennifer’s helpful and efficient approach. We appreciate hearing that she took great care of your situation!"
Jane markley
August 24, 2026
"Regardless of the question or the task, it is done quickly, efficiently, and kindly. Thank you very much to a wonderful agency"
"Hey, Jane! Thank you for recognizing the kindness and care our team brings to every question and request. We really appreciate having you with us and knowing you can count on our office!"
Donna Norton
August 24, 2026
"I would recommend this company to everyone,they are very friendly and easy to work with"
"Donna, thank you for taking the time to leave us a review! I'm happy to hear that you find our team friendly and easy to work with. We strive to make every interaction a positive one. We're always here if you need anything else!"
Kara M
August 22, 2026
"I called to get my new vehicle updated on my policy. It was around lunch time and i had to leave a message. Within 20 minutes, Jennifer returned my call and updated my policy. So quick, so easy. No waiting, no hold times, no questions. Just quick and easy! Definitely recommend Chad McMahon State Farm!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Karen Silas
August 20, 2026
"Kim is always so kind and helpful. She was able to answer all my questions very quickly."
"Thank you, Karen! I'm happy to hear that Kim was able to assist you and provide the answers you needed. We appreciate your feedback and are here to help with anything else you might need. Thanks for choosing us!"
Jeff Huntington
August 17, 2026
"Everyone at the office is always very helpful i was just in last week to get reimbursed for some towing i had done never anything pleasurable about breaking down one of my receipts was sent to my phone and they needed a copy naturally im a little older and not very tech savvy they where very patient and helpful and we got it all done thank you so much."
"Thank you, Jeff, for sharing your experience! I'm glad our team could assist you with the towing reimbursement and make the process as smooth as possible. We understand how frustrating breakdowns can be, and we're here to help. Feel free to reach out if you need anything else!"
Karen West
July 29, 2026
"Extremely knowledgeable and welcoming. Set our elderly mother up with homeowners and auto insurance and answered all her questions. Highly recommend!"
"Thank you, Karen! I'm happy to hear that we could assist your mother with her insurance needs. It's important to us that all questions are answered thoroughly. We appreciate your recommendation! Let us know if we can help with anything else!"
Holden Perry
July 24, 2026
"Jennifer was an incredible resource, carefully answering all of my questions. She was quick to draw up a few different quotes and plan options, and we were able to settle on one that worked for me!"
"Holden, thank you for taking the time to leave us a review! I'm happy to hear that Jennifer was able to assist you with your questions and provide you with the right options. We're glad you found a plan that suits your needs. Feel free to reach out if you need anything else!"
LaDean Pelham
July 20, 2026
"Such a pleasure working with Jennifer at Chad McMahon State Farm. Southern hospitality mixed with the utmost professionalism. She took care of me promptly and made my experience worry-free. Thank you Jennifer."
"LaDean, thank you for leaving such a thoughtful review! I'm happy to hear that Jennifer provided you with a great experience, blending southern hospitality with professionalism. It's wonderful to know she made everything worry-free for you. We're always here if you need anything else!"
Pamela Waldron
July 6, 2026
"KIM KING, McMahon Agency in Waynesville, was personable and well versed on how to best meet my insurance (home and auto) requirements.
I’m confident the counsel she provided fits my situation perfectly.
Ask for KIM for expert help with all your insurance needs!
PW"
"Thank you, Pamela! I'm glad to hear that Kim was able to provide you with the guidance you needed for your home and auto insurance. We appreciate your recommendation and are here to help with any other questions you might have. Feel free to reach out if you need anything else!"
Kenneth Hosford
July 2, 2026
"Jennifer Williams is one of the nicest and most professional insurance agents I’ve ever worked with. I would highly recommend her to anyone seeking homeowners coverage or any insurance product provided by her agency. Sincerely, Ken Hosford."
"Thank you, Kenneth! I'm really happy to hear that Jennifer made such a positive impression. We appreciate your recommendation and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
Lori Moody
June 30, 2026
"We have been clients for many years. This entire staff is great…they seem to operate as a family. They are professional, yet so interested in you as an individual. An example of this is when I was diagnosed with melanoma and underwent surgery. I received a text asking where my husband and I would like a meal from and it was brought to us by one of our agents. I don’t know of many places that would go that above and beyond! We have even had to call one of our agents way after office hours and there was no hesitation in answering the phone or helping with the situation we were facing. To sum it up, this place and the people who work here are awesome!"
"Lori, thank you for taking the time to leave us a review! I'm truly grateful for your kind words and for sharing your experiences with our team. We strive to treat everyone like family, and I'm glad to hear that our efforts have made a difference during challenging times. It's wonderful to know that our team has been there for you when you needed us. We're always here to help if anything comes up!"
Jocelyn Francis
June 24, 2026
"Always helpful! Quick to respond. Great customer service!! Highly recommend!!"
"Jocelyn, thank you for taking the time to leave us a review! I'm happy to hear that you've found our team helpful and responsive. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Joni Rhodarmer
June 24, 2026
"Wonderful customer service"
"We love to see feedback like yours, Joni! Thanks so much for letting us know about your positive experience with your motorcycle and auto insurance at our Waynesville office."
Andrew Brickman
June 18, 2026
"Chad McMahon’s office has provided comprehensive insurance for our home for over ten years. The staff, with special recognition of Kim, are always available, knowledgable, and courteous. They are a joy to work with. ,"
"Thank you, Andrew, for your wonderful review! I'm glad to hear that you've had such a positive experience with our office over the years. Kim and the rest of the team strive to be available, knowledgeable, and courteous, and it's great to know they're making a difference. We're grateful to have you with us for over a decade. Let us know if we can help with anything else!"
Michele Hays
June 10, 2026
"We are moving from Indiana to North Carolina and found the perfect insurance agency! Definitely check out Chad McMahon with State Farm. Kim King got everything taken care of for us within two days! Their rates are so inexpensive and cover our home, vehicles and we got an umbrella policy for a lot less than what we were paying with Erie."
"Hey, Michele! Thank you for the wonderful review. We're honored that you chose our office as part of your move from Indiana to North Carolina. I'm glad Kim was able to get everything handled so quickly and help with your homeowners, auto, and umbrella coverage. We appreciate your recommendation and look forward to serving you in your new home."
Jennifer Turner
June 10, 2026
"Everyone in the office is amazing. If you need anything the will always be on top to help. Thank you so much for being the best insurance company."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rhonda Dupree
May 22, 2026
"By far the worst insurance company I’ve ever dealt with!! I 10/10 do NOT recommend."
"Rhonda, we appreciate your feedback. Our goal is always to help our clients maintain continuous coverage, and we regret the disappointment surrounding the status of your policy. Please note that our local office must operate within established corporate timelines regarding grace periods and payment deadlines to ensure consistent regulatory compliance. We take your comments seriously and remain available to clarify these policy guidelines or assist you with any future insurance inquiries."
Donna Evans
May 19, 2026
"Jennifer was very thorough, courteous and timely! She made the process extremely easy!! Thank you Jennifer!"
"Donna, thanks for the kind review and my team works hard to deliver prompt and professional service! Thanks for your trust in this agency. "
Chuck Waychoff
May 15, 2026
"Top-notch service from Chad and his team! They’ve assisted us with both home owners and vehicle insurance. Not only did their organization help to get coverages in place, when we had storm damage to our roof they helped us with filing claims while also providing referrals for roofing contractors for repairs and replacement. Prompt, professional and courteous insurance services!"
"Thank you for the wonderful review! We’re so glad to hear that we were able to help you with your home and vehicle insurance, and that we could support you after the storm damage to your roof. We truly appreciate your trust—and we’ll be here anytime you need help with anything. "
Jennifer Prouty
May 13, 2026
"They are always there to help with whatever I need. And lately it has been too often 😆 🤣 😂 Kim is amazing. Well, all of them are, but Kim is who I always head straight to."
"Jennifer, thanks for the wonderful review. Kim and all of the team are always ready to assist! Thanks again for your trust in our agency. "