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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Dawn Putnam

April 16, 2026

5  out of  5
rating by Angela Dawn Putnam
"These ladies are SUPER helpful, I went in with an issue to get my DL and they helped me 100%. Even printed my proof of insurance that wasn't through them. I HIGHLY recommend these people at this office 100%"
We responded:
"Hi Angela, thank you for the great review! We’re thrilled we were able to help you with your license and make the process smooth. We appreciate your recommendation and hope to see you again!"
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Michael Harnage

April 16, 2026

5  out of  5
rating by Michael Harnage
"Jennifer was great. She was very quick in finding me a lot better rate on my homeowners insurance. She was really nice and very informative on my quote and getting my new policy set up. I recommend this agency and agent (Jennifer)."
We responded:
"Hello Michael, thank you for your review. We’re pleased to hear Jennifer was quick and effective in securing a better rate and provided clear, helpful guidance while setting up your new policy. We truly appreciate your business and recommendation."
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TitanSmashMTG

April 14, 2026

5  out of  5
rating by TitanSmashMTG
"Everyone here is great, personable, and does their best to ensure you're taken care of on all fronts. Jennifer and Chad are hard to beat at what they do!"
We responded:
"Thanks for taking the time to share your experience! Our team works hard to make sure you’re supported on every front, and we’re so glad it showed!"
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Billy Morrow

April 13, 2026

5  out of  5
rating by Billy Morrow
"Kim at the local State Farm made our day! She was able to save us thousands of dollars on all our policies. She was quick and effective and had us going in just an hour! I would recommend checking them out if you haven't already!"
We responded:
"Hi Billy, we’re so happy to hear Kim made your day! Saving you money across your policies and getting you taken care of in just an hour is exactly what we aim for. Thanks again for trusting us—your recommendation means a lot!"
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Allen Wood

April 10, 2026

5  out of  5
rating by Allen Wood
"Great Service . Bunch of good crazy girls. Lol 😆"
We responded:
"Thanks for the 5 star review ! We appreciate it "
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MelisA Ergle

March 31, 2026

5  out of  5
rating by MelisA Ergle
"I have been using this branch for many many years. They are the best to take care of all my needs when it comes to Aoto coverage and life insurance plans. Always very kind and professional. I highly recommend using them. I can not thank Kim enough for always being there for me, any questions or any concerns, she always takes care of me."
We responded:
"Thanks you for the wonderful review! We appreciate your trust in our agency."
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John Wadsworth

February 6, 2026

5  out of  5
rating by John Wadsworth
"I decided to check and see if i could get a better price for my homeowner and auto insurance. I got quotes from 4 local agencies and USAA. The best price came from McMahon Insurance. I worked with Kim King at the agency to get my quote. She was very responsive and answered all my question plus offered ideas to reduce my overall costs. She is the only agent that followed up with me via email and phone. I highly recommend giving Kim a call to compare your current costs to what State Farm can offer."
We responded:
"John, thank you for the kind review! We appreciate your trust in this agency and always here if you need anything. "
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Cynthia Taylor

January 23, 2026

5  out of  5
rating by Cynthia Taylor
"We have used State Farm in Waynesville for years and always been treated like family. Kelly has always worked hard to get us the best insurance for the best price and we wouldn’t dream of going anywhere else."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alexis Gibson

January 9, 2026

5  out of  5
rating by Alexis Gibson
"Kim was fantastic, she helped me get set up for life insurance and auto insurance policy!!"
We responded:
"Alexis, thank you for your wonderful review! I'm happy to hear that Jennifer provided such thorough and friendly service. We appreciate your recommendation and are always here to help with any future needs. - Chad McMahon - State Farm Insurance Agent, Waynesville, NC"
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Amy C

December 29, 2025

5  out of  5
rating by Amy C
"Jennifer consistently provides fantastic customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Leslie Byrd

December 5, 2025

5  out of  5
rating by Leslie Byrd
"Fast, friendly service. Wonderful staff. I highly recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Kilby

December 5, 2025

5  out of  5
rating by Kelly Kilby
"Staff always happy to help in any way. Friendly and great group of people!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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robin mason

October 23, 2025

5  out of  5
rating by robin mason
"Jennifer was a very big help i was so happy to get to come back to state farm . And she made it even better"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Monica Sadie

October 14, 2025

5  out of  5
rating by Monica Sadie
"Many thanks to the State Farm team, particularly, Kim King , whose service is super prompt, kind, and always caring about what’s best for the client. If you’re looking for a hometown insurance company that delivers world class, friendly service and professionalism to the highest standard, look no further than Chad McMahon - State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Heath Russell

October 13, 2025

5  out of  5
rating by Heath Russell
"Kim was wonderful, she’s was very prompt with responses. She kept checking in to make sure we were still on track. She helped us beyond what we expected. I highly recommend this office!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leanne Searles

October 8, 2025

5  out of  5
rating by Leanne Searles
"Just moved to the Waynesville area from Colorado. Kim at State Farm made this transition of insurance process super smooth. She is very friendly and welcoming. Chad was also very nice to send a welcome card to my house. Highly recommend using them for insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Randy Boldosser

October 5, 2025

5  out of  5
rating by Randy Boldosser
"Jennifer was great to work with! I am a new customer having recently moved into the Waynesville area and she was very helpful in getting our home policy established. She quickly responded to all my questions and provided the necessary documentation."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jack Chapman

September 25, 2025

1  out of  5
rating by Jack Chapman
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviewed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim, despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
We responded:
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
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Jack Chapman

September 25, 2025

1  out of  5
rating by Jack Chapman
"Recently switched from Geico to State Farm using this office! HUGE mistake! Was sold a bait and switch policy! 3 months after starting it, my monthly rate increased $25, and then billed me for backdated monthly difference on top of that. Submitted claim and took WEEKS to even be reviwed for approval. I called back in the middle of all this to inquire about canceling the claim prior to payment being issued, so I could then re-shop insurance companies. The next day, payment was issued, solidifying the claim despite my documented request not to! Filing formal complaint. This is corrupt business practice!"
We responded:
"We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. I do not see that you have had any conversations with our office directly about your claim. Please contact us at your earliest convenience 828-452-0567 and we would be happy to assist in getting concerns resolved."
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Murderface 04

September 23, 2025

5  out of  5
rating by Murderface 04
"I have added and removed cars and every time i do its with ease. The wonderful ladies at Statefarm are always so helpful and truly care about their clients. They have written several policies for me from RV to Motorcycle. They are wonderful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Leatherwood

September 12, 2025

5  out of  5
rating by Lisa Leatherwood
"Kim was great to work with and answered all our questions. She got us the same coverage for a much better rate plus having a local agent will be better too. Highly recommend Kim and this agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victória Coimbra

September 11, 2025

5  out of  5
rating by Victória Coimbra
"I talked to Kim to get the insurance for my camera and lenses and she was so helpful and patient. We figured it out so fast and I’m very happy that she got to help me! The value for the insurance is amazing and the customer service is great!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Pinson

September 10, 2025

5  out of  5
rating by Richard Pinson
"Jennifer was great to work with. Recommend using them for all your insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Juan Santana

September 9, 2025

5  out of  5
rating by Juan Santana
"The State Farm representative, Jennifer Williams, was great. She immediately took care of our insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandra Gourlay

August 25, 2025

5  out of  5
rating by Sandra Gourlay
"Always a phone call away & always friendly to work with. Supportive group with quick responses to anything we’ve needed. Wouldn’t change insurance companies ever!!! Thanks you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"